For years there have been surveys reporting on the state of bad bots to demonstrate the increasing sophistication and financial impact malicious bots have on businesses.
The result of these studies? Bad bots are bad for business. But we already knew that, didn’t we?
We felt it was time to conduct a different type of survey. One that covered the state of bot mitigation exclusively from the perspective of organizations using anti-bot solutions.
2021 State of Bot Mitigation Survey Methodology
To do this, we hired an independent research firm to survey information technology decision makers from more than 200 organizations that said they or their team is responsible for managing and/or mitigating bots. All survey respondents confirmed their organization’s use of a dedicated anti-bot solution.
All of the respondents work at companies of more than 250 employees, although the majority work at companies with 1,000 or more, and almost a quarter of which have 5,000 or more. Their job functions include Fraud/Risk Management, Cybersecurity, IT/IT Operations, or Engineering.
A broad range of industries are represented in the survey, including: Technology/ Internet, Financial/ Banking, Insurance, Manufacturing, Communication, Media/ Entertainment, Retail/ eCommerce, Real Estate, Hospitality, Travel, Gaming/ Casino, Legal Services, Energy/ Oil & Gas.
